Each patient will be always treated with respect and therapies, interventions and treatments will be carried out in a way which promotes dignity and respects privacy.

No consultation or treatment will be carried out in a public area and patients have the right to choose to be accompanied at all consultations, examinations, and treatments. This choice extends to the gender of staff who carry out treatments or personal care.

Patients will be advised that, on occasions, it may not always be possible to ensure that staff of a chosen gender is available at that time and a period of delay might result.

All our policies and procedures will be written to reflect current “best practice” and ensure that all patient’s rights will be observed and always promoted. This includes respecting patients’ privacy and dignity.

To ensure privacy and dignity there will be a designated policy covering the use of information technology, cameras, and mobile phones.

CCTV will be in operation for the welfare and protection of the patients and staff. This will only be situated in main communal areas and external areas to maintain the dignity and respect of the patients. The only professionals that will have access to the CCTV will be the Hospital Manager, Deputy Hospital Manager, Service Manager and Nurse in Charge. Police may be given access if requested but will have to request this in writing from the Hospital Manager. All data will be backed up for 30 days securely and reviewed and monitored on a weekly basis. The data will be secured safely and encrypted. The CCTV will be used to review incidents to ensure all policies and procedures are followed.

The CCTV will also be used external to the building to maintain the site security during the day and night. Security door alarms will be on operation during the evening and will go directly through to the ground floor Nursing station.

All security processes and procedures will be monitored by the security lead for the site.